Services for more than 15 years.

Service & Support

From assessing and selecting the best technology to installing, integrating, training your team and monitoring your equipment.

Services that we provided

At CountLab, we offer a range of people counting solutions for businesses of all sizes. Our expert team has years of experience in the industry and can help you find the right people counting solution to meet your specific needs.

Installation Services

We specialise in the installation of people counting solutions, including both hardware and software components. Our team will work with you to design and implement a system that meets your unique business requirements. We use only high-quality, reliable equipment to ensure accurate and consistent data collection. We work with you to ensure that the system is installed with minimal disruption to your business operations.

Integration Services

Our people counting solutions can be integrated with your existing systems, including POS and inventory management systems. This integration enables you to get a more comprehensive view of your business operations and make data-driven decisions. Our team has experience working with a variety of integration partners, and we can customize an integration solution to meet your specific needs.

Data Analysis Services

We provide data analysis services to help you make the most of the data collected by your people counting system. Our team can help you set up reports and dashboards to gain insights into customer traffic patterns and staff performance. We also offer training to help you make the most of your people counting data and ensure that you get the maximum value from your investment.

Maintenance and Support Services

We offer ongoing maintenance and support services to ensure that your people counting system is running smoothly and providing accurate data. Our team can provide remote or onsite support to troubleshoot any issues that arise. We also offer training and guidance to help you maintain and optimize your people counting system over time.

Support Contract

At CountLab, we understand that your people counting system is an essential component of your business operations. That’s why we offer comprehensive support contracts to help you get the most out of your investment.

People Counting

Our support contract customers receive priority support, so you can get assistance from our team quickly and efficiently.

Regular Maintenance

We provide regular maintenance to ensure that your people counting system is running smoothly and accurately. This includes hardware and software updates and calibration.

Training and Guidance

Our support contract customers receive priority support, so you can get assistance from our team quickly and efficiently.

Remote and Onsite Support

We provide regular maintenance to ensure that your people counting system is running smoothly and accurately. This includes hardware and software updates and calibration.

Training Topics

Our training covers a variety of topics to ensure that your team has the knowledge and skills necessary to use and maintain your people counting system. Here are some of the topics we cover:

System Overview

We provide an overview of your people counting system, including hardware components and software interfaces.

Data Collection and Analysis:

We teach your team how to collect and analyze data from your people counting system to optimize your business operations.

Maintenance and Upkeep:

We provide training on how to maintain and upkeep your people counting system, including hardware and software updates, calibration, and cleaning.

Troubleshooting:

We provide training on how to troubleshoot common issues with your people counting system to minimize downtime and ensure accurate data collection.

Contact Us to Learn More

If you’re interested in learning more about our support contracts. please contact us today.